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+--- Thread: ISLE OF MAN STEAM PACKET COMPANY HANDLES MORE THAN 3,300 BOOKINGS FOR TT 2016 (/showthread.php?tid=19843)
ISLE OF MAN STEAM PACKET COMPANY HANDLES MORE THAN 3,300 BOOKINGS FOR TT 2016 - Malcolm - 02-06-2015
![[Image: steampackethdr.gif]](http://www.ttwebsite.com/gifs/steampackethdr.gif)
ISLE OF MAN STEAM PACKET COMPANY HANDLES MORE THAN 3,300 BOOKINGS FOR TT 2016 IN JUST 10 HOURS
The Isle of Man Steam Packet Company completed more than 3,300 bookings for travel to the 2016 TT festival in just 10 hours, an increase of 33% on last year.
The Company started taking reservations on Monday, 1st June, and by 6.30pm more than 8,800 passengers had been booked to travel. The number of bookings is substantially higher than the same day in 2014, which was in itself a record.
The number of motorcycles booked increased from 3,452 to 4,621, and the number of other vehicles, including cars and vans, increased from 935 to 1,277. Online bookings were up 80% on last year, with almost 1,800 made through http://www.steam-packet.com, while 1,520 reservations were made by phone or in person.
The Steam Packet Company Reservations Office and phone lines were fully staffed throughout the day, with extra staff brought in to help deal with the anticipated demand. Staff handled 1,037 calls, 13% more than the equivalent day in 2014 and more than double the number of calls handled on a normal Monday.
Isle of Man Steam Packet Company Chief Executive Mark Woodward said:
‘I would like to pay tribute to all our staff who worked flat-out throughout the day to assist as many TT fans as possible to secure their travel for the 2016 TT.
‘We experienced an increase in bookings of 33% compared with the same time last year, which is testament to the continued growth in popularity of the TT. We have also invested heavily in the removable mezzanine deck on Manannan which is helping to meet increased demand for space for motorcycles in particular.
‘Due to the extremely high level of inquiries, I appreciate there will have been frustration for some customers who could not immediately get through on the phone or experienced delays online. By bringing in additional staff where possible and by investing in making our online booking system more robust we have made considerable steps forward in meeting demand.
‘Despite the volume of reservations we have already handled, there are still places on sailings to the Isle of Man during the 2016 TT, so it is worth checking on line or with our reservations team.’
The Company started taking reservations on Monday, 1st June, and by 6.30pm more than 8,800 passengers had been booked to travel. The number of bookings is substantially higher than the same day in 2014, which was in itself a record.
The number of motorcycles booked increased from 3,452 to 4,621, and the number of other vehicles, including cars and vans, increased from 935 to 1,277. Online bookings were up 80% on last year, with almost 1,800 made through http://www.steam-packet.com, while 1,520 reservations were made by phone or in person.
The Steam Packet Company Reservations Office and phone lines were fully staffed throughout the day, with extra staff brought in to help deal with the anticipated demand. Staff handled 1,037 calls, 13% more than the equivalent day in 2014 and more than double the number of calls handled on a normal Monday.
Isle of Man Steam Packet Company Chief Executive Mark Woodward said:
‘I would like to pay tribute to all our staff who worked flat-out throughout the day to assist as many TT fans as possible to secure their travel for the 2016 TT.
‘We experienced an increase in bookings of 33% compared with the same time last year, which is testament to the continued growth in popularity of the TT. We have also invested heavily in the removable mezzanine deck on Manannan which is helping to meet increased demand for space for motorcycles in particular.
‘Due to the extremely high level of inquiries, I appreciate there will have been frustration for some customers who could not immediately get through on the phone or experienced delays online. By bringing in additional staff where possible and by investing in making our online booking system more robust we have made considerable steps forward in meeting demand.
‘Despite the volume of reservations we have already handled, there are still places on sailings to the Isle of Man during the 2016 TT, so it is worth checking on line or with our reservations team.’
![[Image: bikesleaveferry.jpg]](http://www.ttwebsite.com/gifs/TT2015/bikesleaveferry.jpg)
RE: ISLE OF MAN STEAM PACKET COMPANY HANDLES MORE THAN 3,300 BOOKINGS FOR TT 2016 - captainsparkledotcom - 02-06-2015
Crikey!
they'll have to open the internet booking system earlier next year!
RE: ISLE OF MAN STEAM PACKET COMPANY HANDLES MORE THAN 3,300 BOOKINGS FOR TT 2016 - joe1200 - 02-06-2015
They should open a day earlier say Sunday phone lines and internet
RE: ISLE OF MAN STEAM PACKET COMPANY HANDLES MORE THAN 3,300 BOOKINGS FOR TT 2016 - Timmy594 - 02-06-2015
I was up and ready before 8:30 Monday. Constantly phoning and trying on the internet with 2 computers at once. At 8:55 got as far as credit card verification on one of the computers and it timed out. At 11ish got on to the internet booking system again but it kept telling me someone had taken my place just before the end and I was to try again - time after time. At 11:25 I eventually managed to book (same taken place issue as before) - unfortunately the only way to make it go through was to not pre-book seats in the Nairbyl Lounge. Couldn't get a return Saturday ferry - had all gone, having to come back on the midnight Friday one. So at least I'm booked for 2016. Now I'll just have to cause havoc with the idiots with their helmets on a seats. Never once got through on the phone though.