helen, i had months of grief off that bunch of ham shankers some years ago. they took over from freeserve [when it was free]. they tried to do me out of several hundred quid several times, even with cast iron proof that i didn't. they are a nightmare to deal with, worse than readers digest and brittania music and time life all rolled into one. i finally got rid of them by calling their bluff, and telling them to send the bailliff round, in the nastiest letter i could muster. end of story :-]
ade!