I think there is confusion here between Paul's role, which he has clarified above, and that of a rider's representative, who would be accountable directly to them, and not, as Paul is, to the DTL.
Have we lost this necessary post? If not, who is/are rider's rep?
I have to add, Paul, that I too have had many emails from riderswho feel they would be discriminated against by the ACU if they complained ..about anything.
That is not your fault, and you should not get yourself in the mire by appearing to defend them.
Now I'm off to sort out the Arab/Israeli conflict...it looks less scary..