In an interveiw pulblished in the TT Supporters club magazine this year, when questioned on the subject of the negative comments on the forums, Paul Philips replied that they took no notice of what is posted.
I found that statement alone extraordinary. When pressed on the subject, he said that they gather opinions from 'targeted markets'. I have yet to here anyone who has been one of these 'targeted markets'.
Does anyone else know of anyone that were 'targeted'?
He went on to say that the people who were complaining on the forum were a 'vocal minority'
Lets just examine that statement for a moment.
If you take the amount of visitors that visit the TT every year ( 30 thousand?) then it is true that when compaired to this amount, then the people who were posting complaints on a variety of subjects, are very much in the minority.
However, if the DED are going to use that anology, then compaired to the amount of people who were complaning on the forum, the DED's Motosport Dept was very much the vocal minority.
There ineptitude to grasp this basic concept is another thing that I find extraordinary.