Steam Packet remedies
I am appalled at the situations some of you have been put in by the IOMSPC. I have never come across such dreadful, uncaring treatment of paying customers.
I have heard a few rumours about orders from above dictating to the Island based board that as little money as possible be spent providing the extra boat/s needed, and it seems to me that some at least some of that is accurate, as I have heard it from so many sources.
Please record in this thread your own experience..NOT your opinion of the directors, politicians etc... there are already threads for that.
The original booking arrangement, and what it is changed to, and how this affects you. I am sure there are some of you who will be in difficulty finding accomodation, or who have paid for nights they will not now use.. the outrageous decision that one fan should go home in the middle of the night, before the races finish, etc.
PLEASE put just the facts.
I will undertake to take them all to the IOMSPC by Tuesday next week, if no resolution has come about, and try at at least get the return journeys sorted. As some more influential, or at least well known, people have now been messed about, I might be able to get one or two of them to join us.. no promises, but you know me... brass neck..
In the meantime keep phoning, emailing etc to try to get your sailings to suit, and, if all else fails, just get here, and we'll worry about how you get home, later!
The complaints form idea sounds really good to me, much better than a petition... petitions can be just a list of names with no integrity, while personal accounts, signed and verifiable, are much better.
If someone can do the forms, people distribute them, and I can use them along with whatever people post here, maybe we can get somewhere.
I am up to my eyes already, but I am willing to do what I said above... no guarantee they will listen to me, but I'm game to try if you want me to.
What do you think... it's your decision, folks.
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